YOUR PRIVACY MATTERS

Privacy Policy

This Privacy Policy explains how Apna Shaadi may collect, use, store and protect information when you use our website and services.

1. Introduction

Welcome to Apna Shaadi. We respect your privacy and are committed to protecting the information you provide while using our matrimonial platform.

This Privacy Policy explains what information may be collected, how it may be used, how it may be protected and the choices available to you.

2. Information We Collect

Depending on how you use Apna Shaadi, we may collect information that you voluntarily provide to us.

  • Name and profile information.
  • Email address.
  • Mobile or telephone number.
  • Date of birth and other profile information.
  • Location or address information that you choose to provide.
  • Profile photographs and other uploaded content.
  • Login and account information.
  • Messages or communications submitted through the platform.
  • Information provided when contacting our support team.

3. Profile Information

Information that you add to your matrimonial profile may be visible to other members depending on the privacy settings and features available on Apna Shaadi.

Please carefully consider the information you choose to publish on your profile. Do not publish sensitive information that you do not want other members to see.

4. How We Use Information

We may use information collected through the platform for purposes including:

  • Creating and managing your account.
  • Providing matrimonial and related services.
  • Allowing members to discover compatible profiles.
  • Providing communication features.
  • Responding to enquiries and support requests.
  • Improving website functionality and user experience.
  • Maintaining website security.
  • Detecting and preventing fraudulent or abusive activity.
  • Complying with applicable legal requirements.

5. Communication

If you contact us through a contact form, email or another communication channel, we may retain the information you provide so that we can respond to your request and maintain appropriate support records.

6. Cookies and Similar Technologies

Apna Shaadi may use cookies or similar technologies to support website functionality, remember preferences, maintain sessions and understand how visitors use the website.

You may be able to control or disable cookies through your browser settings. Some website functionality may not work correctly if certain cookies are disabled.

7. Login and Security Information

We may process information necessary to authenticate users and protect accounts. You are responsible for keeping your login credentials confidential.

Never share passwords, OTPs or authentication information with another person.

8. Sharing of Information

We do not intend to sell your personal information as a product. Information may be shared when reasonably necessary to provide services, operate the website, maintain security, comply with legal obligations or protect the rights and safety of users and the platform.

Where third-party service providers are used, they may process information only as necessary to provide the relevant service or functionality.

9. Public and Member-Visible Information

Information that you intentionally publish as part of your matrimonial profile may be available to other users of the platform. Please review your profile before publishing it.

You should avoid publishing passwords, financial information, government identification numbers or other highly sensitive information in your public profile.

10. Third-Party Services

Our website may use third-party services such as hosting providers, email services, analytics tools, payment services or other technical providers.

Those services may process information according to their own privacy policies and applicable terms.

11. Data Security

We take reasonable technical and organisational measures designed to protect information against unauthorized access, misuse, alteration or disclosure.

However, no internet-based service can guarantee absolute security. Users should also take reasonable precautions to protect their accounts and personal information.

12. Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain records, resolve disputes, prevent abuse, comply with legal obligations or protect legitimate interests.

13. Account Closure

If you wish to stop using Apna Shaadi, you may use the account closure or deletion procedure made available on the platform, where applicable.

Certain information may need to be retained where required by law, for security purposes, or for legitimate business and record-keeping requirements.

14. Children's Privacy

Apna Shaadi is intended for users who meet the applicable legal age requirements for matrimonial services. We do not knowingly seek to collect personal information from children who are not eligible to use the platform.

15. Your Responsibilities

You are responsible for ensuring that the information you provide is accurate and for maintaining the security of your account.

  • Keep your password confidential.
  • Do not share OTPs or authentication codes.
  • Review the information displayed on your profile.
  • Inform us if you identify suspicious account activity.
  • Use caution when communicating with other members.

16. Links to Other Websites

Apna Shaadi may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.

Any updated version may be published on this page. We encourage you to review this page periodically.

18. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your information, please contact us through the Contact page or the contact information provided on the website.

Privacy Reminder: Never share your password, OTP, banking credentials, card information or other sensitive authentication information with another person.